Workforce Planning Specialist

*This role can be based in Sydney, Melbourne or Brisbane* 

The Workforce Planning Specialist will be responsible for establishing and leading the Game Development casual workforce strategy and supporting casual people leaders and deployment teams with casual workforce management and workforce planning across the Game Development business unit.

A subject matter expert in casual workforce management and the Deputy time and attendance platform, this role will be a specialist in rostering, planning, recruitment and engagement and ensuring best practice workforce planning, along with the provision of support and guidance.

Reporting to the Head of Participation, this new position provides the exceptional opportunity for a seasoned casual workforce planning expert to make an impact.

We’re seeking a pragmatic and dynamic individual who’s comfortable rolling up their sleeves and has the ability to seamlessly shift from hands-on support with rostering to implementing strategic initiatives. Our ideal candidate has strong technical and practical experience working with a large and geographically diverse casual workforce.

Day in the life – what you will be responsible for     
 

• Analyse workforce data to develop and implement a business unit workforce planning strategy that is fit for purpose and aligns with business needs and industry best practices, while enhancing efficiency and cost savings within the workforce
• Continuously review and develop improved workforce planning processes to enhance operational efficiency and consistency across the states
• Play a hands-on role and actively collaborate with and support all casual people leaders and deployment teams across the business unit
• Create and embed a suite of workforce planning principles and training frameworks suitable for the grass roots and program delivery environment
• Be the subject matter expert across the business unit for the Deputy time and attendance system, leveraging the system to ensure continuous improvement, and facilitating system upskilling.
• Assist relevant departments and local deployment teams to develop forecasts and plans for near- and long-term hiring needs
• Translate complex workforce data into actionable insights tailored for different audiences.
• Monitor, review, and generate complex reporting on resource allocation to identify opportunities
• Proactively identify operational, process and system opportunities to improve outcomes and provide strategic advice to the states and territories
• Deliver rostering solutions and collaborate with internal stakeholders to encourage workforce effectiveness and efficiency, in line with Award and legislative requirements.
• Deliver dynamic recruitment, training and retention strategies that delivers a full portfolio of qualified, engaged and available casuals across the business.
• Contribute to key projects within and outside of core role and support and contribute to the success of the broader team.

Must haves – what’s needed to help you be successful  

• Demonstrated experience (5+ years) leading workforce management and planning across a complex casual workforce in a dynamic environment (preferably retail or the like, with 500+ casuals).
• Demonstrated history of establishing and a fit for purpose workforce planning strategy.
• In depth experience and understanding of the Deputy time an attendance platform.
• Strong skills in workforce data analysis, strategic workforce planning and effective rostering practices.
• Comprehensive knowledge of legislative requirements including Award and NES requirements as it relates to casual engagement.
• Excellent attention to detail, quality, accuracy and communication skills.
• A proactive and solutions focused mindset, with the ability to translate complex problems into simple and tangible solutions.  
• Demonstrated experience in analysis and resource planning with a comprehensive understanding of casual workforce trends.
• Excellent communication and relationship building skills along with the ability to provide high quality advice, strategies and recommendations to a range of audiences. 

Applications close: 16 March 2025